InternetWorks FAQ

What is a "winsock" and why do I need one?
	Winsock is short for Windows Socket. You need a winsock.dll
 	loaded on your machine to make the communications connection
	between your SLIP (Serial Line Internet Protocol) or PPP (Point
	to Point Protocol) account and windows. This is facilitated
	by some accociated TCP/IP (Transmission Control Protocol/Internet
	Protocol) software. An shareware example of this that is made 
	available to you on our server is "Trumpet" (trumpet.exe).

	A communications link must be made by the TCP/IP client software
	on your machine with your IAP (Internet Access Provider) SLIP/PPP
	account before any graphical/Windows internet software can be used.

	This TCP/IP client and the winsock.dll are the communications 
	software that make the connection to the Internet. Once the connection
	is made, any graphical/Windows Internet software can access the line.
	(examples being: Internetworks, Hgopher, Eudora, WinFTP, other browsers)
	
What is a "browser"?
	Browser is a term used to denote graphical interfaces to the WWW
	(World Wide Web).

What is the WWW/World Wide Web?
	The WWW is the collective body of documents on the Internet
	that are written in the HTML format. This format allows for
	"hotlinks" to other HTML documents, as well as every other
	type of available data on the Internet (examples being: FTP 
	sites, gopher menus, telnet access points, plain text files, etc.)

What is HTML?
	HTML (Hyper Text Markup Language) is a coding system (usually
	refered to as a markup language, hence the acronym) that
	define the display of text files and facilitate hotlinks that
	make up the WWW.

What is a Hotlink?

	A hotlink is a sections of text in an HTML document that
	when clicked on preforms some action. Typical actions are
	connecting to another HTML doc, or to an FTP site, or emailing
	some predifined person.

How do I use the mail feature?
	Click on the Mail icon in the toolbar to open the Mail window. 
	Refer to the online help for more information.

How do I view the source of an HTML file?
	Choose Source from the View menu.

What is the .htx extension?
	The .htx extension signifies a document is saved in 
            InternetWorks format. By using the format you can save 
	images, text, and audio in the same file.

What changes are made to the autoexec.bat file?
	The two changes made are:
	1. The IW directory is added to the path
	2. The share.exe command is added on a line of its own
	If you want to use share only under Windows then
	delete the line in the autoexec.bat file and add the line
	(or see if it already exists) 
	device=vshare.386
	to your system.ini file within the Windows directory.

What do the up and down arrows do for me?
	They allow you to traverse particular sub-branches
	of documents that are loaded, giving you a three-dimensional 
	traversing ability.

What are some sample settings for the Trumpet Winsock?
	Check the Trumpet documentation for recommended settings.
	This can be found in the directory where Trumpet is located
	(e.g.; C:\TRUMPET). The documents are install.txt (ASCII version)
	or install.doc (Microsoft Word version).

What are the hardware and software requirements?
	Recommended (minimum in parentheses) configuration
	- 486 (386) IBM-compatible PC
	- 8 MB (4MB) of RAM
	- 5 MB of free disk space
	- 14,400 (2,400) baud modem
	- Color (monochrome) VGA display

How do I perform an OLE drag and drop procedure?
	To intiate OLE drag and drop:
	- Go to the page you want to drag and drop.
	- Hold the Control key down while you press and hold the left 
	  mouse button (or whatever mouse button is the select button).
	- When the cursor has changed to an arrow with a small gray box
	  and a "plus" sign you can release the Control key but keep 
	  the mouse button depressed. (larger pages with lots of images 
	  may take longer to intiate)
	- Drag the mouse cursor to the application where you would like to
	  drop the page. The cursor will display a circle with a line
	  through it if you are in an area where you cannot "drop" the document.
	- Release the mouse button. The document is dropped in 
	  the application.

Will this software work with any winsock?
	Yes, InternetWorks will work with any winsock client. Some may 
	require more setup than others. Check the documentation of
	the particular winsock for more details.

Will this software work with any Internet Access Provider?
	Yes, InternetWorks works with any IAP that supplies 
	at least a SLIP connection.

What is an IAP (Internet Access Provider)?
	Someone who can provide you with a connection to 
	the Internet. This may be in the form of a SLIP, PPP, Leased Line, 
	Frame Relay, or a T1.

What is a SLIP account?
	Serial Line Internet Protocol - a form of connection to the 
	world-wide network known commonly as the Internet.

What is PPP?
	Point to Point Protocol - a form of connection to the
	world-wide network known commonly as the Internet.

Is PPP supported?
	InternetWorks software supports PPP; however the version
	of Trumpet available with InternetWorks does not. You will need 
	another winsock client to connect with PPP.

How do I download your software?
	Using file transfer protocol (ftp) software you can ftp to:
	ftp.booklink.com

How do I get support for your software?
	Support is available from NaviSoft Support from 9am to 5pm EST
	at (617)433-0464 x3304 or via email at support@booklink.com

How do I find out more about extending your software?
	To get more info regarding extending the capabilities of 
	InternetWorks, please send mail to customer@booklink.com
	with specifics on what you are looking to do, or you 
	can reach us through the support number (617)433-0464 x3304
	9am-5pm Monday through Friday EST.

How do I create a hotlist in your software?
	In the Lite and Beta versions you need to cull down the 
	card catalog (ALL.HTX). In future versions you
	will be able to drag and drop from one card catalog
	to another, thereby creating a custom hotlist.